All appeals must be made in writing within 21 days after the date of issue
either by submitting an online appeal at Penalty Services Ltd. or by sending a written statement to:
Penalty Services Ltd, Unit 12, Deben Mill Business Centre, Melton, Woodbridge, Suffolk. IP12 1BL

If you are having an issue using the system then please telephone 023 9277 8740
(Monday to Friday: 09:00 - 20:00, Weekends and Bank Holidays: 10:00 - 18:00).